Test Booking & Reports – Common Questions
Quick answers to common questions about lab tests, home sample collection, reports, payments, and bookings. Click a question to view details.
Fasting depends on the test. Some tests such as glucose or lipid profile require fasting, while many routine tests do not. Always follow booking instructions or refer to our test preparation guides.
Home sample collection is available for eligible tests in selected Pune and PCMC locations. Availability and charges are shown during booking.
Most routine test reports are delivered within 12–24 hours. Specialized tests may take 48–72 hours or longer depending on complexity.
Most preventive and routine tests can be booked without a prescription. Some specialized tests may still require one.
Reports are shared securely via your registered email and WhatsApp once they are ready.
Your personal and medical information is protected using secure systems and strict access controls.
You can pay online using UPI, debit cards, credit cards, or net banking. Learn more on our payment options page.
A digital invoice and payment receipt are automatically emailed after successful payment.
Bookings can be updated or cancelled before sample collection. Once processing begins, changes may not be possible.
Select your test, enter your pincode, choose collection type and date, and complete payment online. See our step-by-step booking guide.
Yes. Call +91 97660 60629 or email support@healthcarentsickcare.com. You can also visit our contact page.
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