भुगतान वापसी की नीति

At healthcare nt sickcare, we provide medical laboratory testing services, not physical products, so only refunds (not returns) apply. Book tests, profiles, or health checkup packages via https://healthcarentsickcare.com, offline booking, WhatsApp (https://whatsform.com/aBA_h-), or email (info@healthcarentsickcare.com).

Laboratory tests, test profiles, preventive health checkups, health cards, and doctor-prescribed tests.

Booking Modes: Online (website) or offline (call +91 9766060629, WhatsApp, email).
Service Types: Direct walk-in or home collection (for orders above ₹1001).
Payment Methods: UPI (Google Pay), debit/credit cards, wallets via Razorpay India.
Reporting: Results in 6–72 hours via email or secure WhatsApp.
Pre-Processing: 4–6 hours from sample collection.

Full Refund: Request before specimen is sent for processing, on the same day of booking, sample collection, or lab receipt.
Half Refund: If sample is collected (lab or home) and in pre-processing stage.
No Refund: If specimen is processed or report is generated.
Refund Request: Email support@healthcarentsickcare.com and admin@healthcarentsickcare.com with written request. Phone calls, SMS, or WhatsApp messages not accepted.
Refund Mode: Via original payment method (except UPI). For UPI (including Google Pay), provide NEFT bank details, as UPI refunds are not supported.
Refund Processing: 5–7 days, subject to banks and Razorpay.

Refund Authority: Rachana Shah, Administration and Accounts Head.

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