परतावा धोरण

At healthcare nt sickcare, we provide medical laboratory testing services, not physical products, so only refunds (not returns) apply. Book tests, profiles, or health checkup packages via https://healthcarentsickcare.com, offline booking, WhatsApp (https://whatsform.com/aBA_h-), or email (info@healthcarentsickcare.com).

Laboratory tests, test profiles, preventive health checkups, health cards, and doctor-prescribed tests.

Booking Modes: Online (website) or offline (call +91 9766060629, WhatsApp, email).
Service Types: Direct walk-in or home collection (for orders above ₹1001).
Payment Methods: UPI (Google Pay), debit/credit cards, wallets via Razorpay India.
Reporting: Results in 6–72 hours via email or secure WhatsApp.
Pre-Processing: 4–6 hours from sample collection.

Full Refund: Request before specimen is sent for processing, on the same day of booking, sample collection, or lab receipt.
Half Refund: If sample is collected (lab or home) and in pre-processing stage.
No Refund: If specimen is processed or report is generated.
Refund Request: Email support@healthcarentsickcare.com and admin@healthcarentsickcare.com with written request. Phone calls, SMS, or WhatsApp messages not accepted.
Refund Mode: Via original payment method (except UPI). For UPI (including Google Pay), provide NEFT bank details, as UPI refunds are not supported.
Refund Processing: 5–7 days, subject to banks and Razorpay.

Refund Authority: Rachana Shah, Administration and Accounts Head.

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