At healthcare nt sickcare, customer satisfaction is of utmost importance to us. In the event that you are not satisfied with your purchase or booking of a lab test or health checkup package, we have established a refund policy to ensure that our customers are taken care of.
Eligibility for Refund
Customers may request a refund if they cancel their online booking for a lab test or health checkup package within the specified time period. The time periods are as follows:
- 1 day from the date of booking: Full refund
- 2 days from the date of booking: 1/4 refund
Refund Request Procedure
To request a refund, customers must contact our customer support team at email@example.com. Our team will assist with the refund process and ensure that the refund is processed as quickly as possible.
Please note that the following conditions will exclude a customer from being eligible for a refund:
- If the lab test or health checkup package has already been performed
- If any services or products have been redeemed or used
If you have any questions or concerns regarding our refund policy.