Cookie Policy for Diagnostic Services
Cookie Policy for Diagnostic Services
This Cookie Policy explains how healthcare nt sickcare uses cookies and similar technologies on its website (healthcarentsickcare.com) to ensure secure functionality, improve user experience, analyse website performance, and comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.
Consent Notice under the Digital Personal Data Protection Act, 2023 (India)
By continuing to browse or use this website, you acknowledge that you have read and understood this Cookie Policy and consent to the use of essential cookies. Non-essential cookies (analytics and marketing) are used only to improve services and performance, and you may withdraw consent at any time using browser controls.
To exercise your rights under the DPDP Act, contact support@healthcarentsickcare.com. For details, review our Privacy Policy.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help enable essential website functions, remember preferences, analyse traffic patterns, and understand how users interact with our diagnostic services. Some cookies may qualify as personal data under the DPDP Act if they can indirectly identify a user.
Cookies Used by Shopify
Our website is hosted on Shopify, which uses cookies to provide core website functionality, security, fraud prevention, checkout operations, and regulatory compliance.
- secure_customer_sig – Secure customer session identification
- localization – Stores regional and language preferences
- _y, _shopify_y – Shopify analytics cookies
- _s, _shopify_s – Session and navigation tracking
- _orig_referrer – Tracks referral source
- _landing_page – Tracks entry pages
- _tracking_consent – Stores cookie consent preferences
- _shopify_sa_p, _shopify_sa_t – Marketing and referral analytics
- keep_alive – Maintains session continuity
Analytics and Marketing Cookies
We use carefully selected analytics and marketing tools to understand website usage and improve service delivery. These tools collect aggregated, non-diagnostic, and non-medical data such as browser type, device category, pages visited, approximate location (city-level), and interaction patterns.
- Google Tag Manager – Manages analytics and tracking scripts (1)
- Google Analytics – Website traffic and behaviour analysis (1)
- Matomo Analytics (self-hosted at analytics.viveknnair.com) – Privacy-focused visitor analytics (2)
- Facebook / Meta Pixel – Advertising performance and audience insights (3)
- Pinterest Tag – Campaign and engagement tracking (4)
- Microsoft Clarity – Session recordings and heatmaps to analyse user interactions and improve website usability (5)
Microsoft Clarity helps us understand how visitors interact with our website through session replays, heatmaps, and interaction metrics such as clicks, scrolling behaviour, and navigation patterns. These recordings are used strictly for usability and performance optimisation. Clarity automatically masks sensitive information and does not collect personal identifiers, medical data, test reports, or form inputs. Data collected via Clarity is processed in accordance with Microsoft’s privacy and security standards.
These cookies do not collect medical records, test reports, or diagnostic data. healthcare nt sickcare does not sell, rent, or trade cookie-derived data.
Why Cookies Are Used
- Ensure secure browsing, booking, and checkout functionality
- Maintain website stability and performance
- Understand how users discover and navigate our services in Pune and nearby regions
- Improve accessibility, content quality, and service relevance
Managing Cookie Preferences
You may control or disable cookies through your browser settings at any time. Blocking essential cookies may affect critical features such as test booking, payments, and navigation.
You may also withdraw consent for non-essential cookies and exercise your rights under the DPDP Act, including access, correction, and erasure, subject to legal retention requirements.
Data Sharing and Legal Compliance
healthcare nt sickcare does not sell or share cookie-based data with third parties, firms, or individuals. Data is disclosed only if required by law, regulation, or lawful order of competent authorities (e.g., under Section 91 of the Code of Criminal Procedure, 1973), and only to the minimum extent necessary.
Related Policies and Information
Frequently Asked Questions
Click on a question to view the answer
Does healthcare nt sickcare use cookies?
Yes. Cookies are used for essential website operations, analytics, and service improvements.
Do cookies store my medical reports or test results?
No. Cookies never store medical records, diagnostic results, or sensitive health information.
Can I disable analytics or marketing cookies?
Yes. You may manage or disable them via browser settings or withdraw consent at any time.
Are third-party cookies compliant with Indian law?
Yes. We use reputable platforms that follow industry security standards and DPDP-aligned practices.
Last updated: June 29, 2025. This Cookie Policy is subject to change to reflect legal or operational updates.