Last updated on November 13th, 2022 at 10:08 am
If one closely observes the medical operations in many parts of the world, it becomes clear that an industry whose primary concern has become that of sickcare, but not of healthcare. The healthcare business proposition fails to remain exciting when we become its customer. It is then that we realise that we are stuck in self-defeating quicksand where we are not confident enough to entrust our bodies to a system and expect to be fixed. Trust amongst patients and their families is at its lowest in almost every part of the world.
How the Healthcare Became Sickcare?
Quick Jump Table
Every time a patient seeks care, there is an opportunity to change how we function as an industry. Instead of merely prescribing a fix, we can begin by asking questions that take us deeper into the process of care.
- Is her environment causing her to fall sick? What is her genetic data indicating?
- What does her microbiome reveal about her gut?
- What role does stress play in her condition? How can she be educated to help herself?
- How do you reach other patients like her through her data?
Technology is the Key If Use for Better Healthcare
Technology is key in reversing how to change the focus from sickness to health. Till now, technology was used as a means to complete the billing, conduct clinical examinations or store medical records. But, there is a need to go use technology to connect the dots that influence our health. Through environmental information, an asthma patient could be forewarned about ‘asthma hotspots’; that he or she traverses during a commute. Devices that prompt us to breathe when our heart rate goes up might help us manage stress.
Diabetes can be better controlled when we see a continuous graph of glucose levels captured through sensors. Electronic health records could become pathways that connect patients to doctors remotely, extending access to care at the time of need. A zip code map of patients whose vital signs are out of line could help provides address symptoms even as they manifest.
Getriatric care can be monitored through homes with sensors that track movement. Smartphone-based lab tests can control early conditions of heart disease through primary care rather than expensive specialized care. We could utilise drones routinely as a part of emergency medicine. 3D printing could improve compliance by making patients “touch and hold” their diseased organs.
Why Hospital in a Mall?
A woman wanted to replace the cast on her broken hand and visited what could be called a new age hospital in the Delhi metropolitan area. She was welcomed by a gloved doorman who seemed to belong to a St. Regis than to a local hospital. Being a holiday, the outpatient area was closed, but she found signs to a multiplex movie hall and “retail therapy” to relax caregivers, lest they tire of caring for their sick! The biggest surprise was waiting in the emergency area. Neither was the hospital equipped to cut open the cast, nor did it have doctors on call to render care. But they had a spa!
Why We Need a Change?
Preventing patients from falling sick sounds utopian, but converting a hospital into a mall is not what is needed. The hospital-mall demonstrates that it’s not resources that are lacking, but the mindset to channel the means towards keeping people healthy. For its own sake, the medical industry needs to wake up and get its mojo back.
©healthcare nt sickcare and healthcarentsickcare.com, 2017-Till Date. Unauthorised use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full credit is given to healthcare nt sickcare and healthcarentsickcare.com with appropriate and specific directions for the original content.